Privacy policy

01 Data we collect

We collect only the data needed to operate and improve our services. Depending on your interaction, this may include:

• Identification data: name, email, phone, and company, provided through contact or sign-up forms.
• Usage data: pages visited, features used, and interactions within the platform.
• Technical data: IP address, browser type, device, and operating system.
• Billing data: invoicing information, where applicable to paying customers.

02 How we use your data

We use your personal data on legitimate legal bases and for specific purposes:

• To provide, maintain, and improve our products and services.
• To respond to contact, support, and demo requests.
• To send operational communications and, with consent, marketing updates.
• To comply with legal, tax, and regulatory obligations.

03 Data sharing

We do not sell your personal data. We share information only with essential service providers (hosting, payment processing, communications), always under contracts that ensure data protection.

We may disclose data when required by law, court order, or to protect the rights, safety, and integrity of Wiesoo and its users.

04 Cookies and similar technologies

We use cookies to remember preferences, keep sessions active, and analyze site usage, helping us improve the experience.

You can manage or disable cookies in your browser settings. Some features may not work properly without them.

05 Information security

We adopt technical and organizational measures (encryption, access control, and monitoring) to protect your data against unauthorized access, loss, or alteration. No method is 100% foolproof, but we continuously work to mitigate risks.

06 Data retention

We keep your data only as long as necessary for the purposes of this policy or as required by law. After that period, data is securely deleted or anonymized.

07 Your rights

As a data subject, you have the right to:

• Confirmation and access: know whether we process your data and access it.
• Correction: update incomplete or outdated data.
• Deletion: request erasure of data, where applicable.
• Portability: receive your data in a structured format.
• Withdraw consent: revoke granted authorizations at any time.

08 Children's privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children and adolescents without the consent of legal guardians.

09 Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with an updated revision date. We recommend reviewing it regularly.

10 Contact our data officer (DPO)

To exercise your rights or ask about data processing, reach us at info@wiesoo.com or through the channels on our contact page.